Frequently Asked Questions
Welcome to our FAQ Page
General Questions
Most definitely! We print all of our materials right here in the United States. We are based in West Palm Beach, Florida, and your welcome to stop if your in town!
We are proud to say that we make all of our items in the USA! We purchase our garments through our supplier in California. The shirts are sent to our headquarters in Florida and we print our designs there.
Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang dry for longest life.
We are unable to change order requests at this time. Orders cannot be altered once in production.
Our site is built on the Shopify platform. Shopify is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Purchases made through the online store will be instantly charged to your provided credit card, PayPal, or Amazon Payment account. All prices reflected on the site are in US Dollars. If you are purchasing with an alternate currency, please note that exchange rates will apply.
Production
We buy all of our material from our supplier in California. Next we ship it to florida for storage in our warehouse. Next we use a 'Direct-To-Garment' style of printing for these items. Direct to garment leads to much higher results as a comparison to screen printing which is what most design companies use. The prints feel as of their woven into the shirts with D2G printing.
Our baby onesies are made of 100% Rib Knit Cotton. Rib Knit Cotton is preferred to regular cotton for babiy clothing because it is softer and stretchier. This way your little one will be able to move around freely in their new swag. We are proud to say all of our material is made in the USA!
All of our adult shirts are also produced in the USA. They are made of 100% combed ring-spun Cotton.
We only use child safe, eco friendly inks printed on super soft, high quality cotton garments. We’re using CPSIA compliant inks, which are required when printing on children's wear 12 and below.
Shipping Info
You should receive an email within 3-4 business days of placing an order with the tracking number. Please keep in mind all shirts are printed specific to order so give us a few days to get your items out in the mail. :)
Within 3 days of placing your order, your order will be printed and shipped. After you receive the tracking confirmation via email, your will receive your package in 2-5 days based on which shipping option you chose.
Yes! Our shipping rates for international orders are a little higher, but we do ship overseas!
Wholesale & Retail
Yes! We work with retailers, wholesale purchasers, dropshippers, or any other party that is looking to buy in bulk. Please email us directly at support@babyswag.com and we can provide more information.